{"id":10656,"date":"2025-11-13T14:44:51","date_gmt":"2025-11-13T06:44:51","guid":{"rendered":"https:\/\/kaifa.szlogic.cn\/?page_id=10656"},"modified":"2026-03-25T15:50:49","modified_gmt":"2026-03-25T07:50:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/kaifa.szlogic.cn\/es\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10656\" class=\"elementor elementor-10656\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06a671b e-con-full e-flex e-con e-parent\" data-id=\"06a671b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3603e88 e-con-full e-flex e-con e-child\" data-id=\"3603e88\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91daa14 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"91daa14\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">PREGUNTAS FRECUENTES \u2013 M\u00c1QUINAS DE AN\u00c1LISIS DE MATERIALES Y PRUEBA DE ORO<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f04e37 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2f04e37\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Encuentre respuestas a preguntas comunes sobre las m\u00e1quinas de an\u00e1lisis de materiales y prueba de oro VRAY. Esta secci\u00f3n de preguntas frecuentes cubre temas como operaci\u00f3n, mantenimiento, precisi\u00f3n y soluci\u00f3n de problemas, ayudando a los usuarios a comprender r\u00e1pidamente c\u00f3mo obtener el mejor rendimiento de sus analizadores XRF y asegurar resultados de prueba confiables y eficientes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d88262b e-con-full e-flex e-con e-parent\" data-id=\"d88262b\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-71c322e e-con-full e-flex e-con e-child\" data-id=\"71c322e\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-36bb0e5 e-con-full e-flex e-con e-child\" data-id=\"36bb0e5\" data-element_type=\"container\" data-settings=\"{&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2171191 elementor-widget elementor-widget-image\" data-id=\"2171191\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/kaifa.szlogic.cn\/wp-content\/uploads\/2025\/11\/faq-bg.jpg\" class=\"attachment-full size-full wp-image-10683\" alt=\"faq-bg\" srcset=\"https:\/\/kaifa.szlogic.cn\/wp-content\/uploads\/2025\/11\/faq-bg.jpg 1920w, https:\/\/kaifa.szlogic.cn\/wp-content\/uploads\/2025\/11\/faq-bg-300x200.jpg 300w, https:\/\/kaifa.szlogic.cn\/wp-content\/uploads\/2025\/11\/faq-bg-1024x683.jpg 1024w, https:\/\/kaifa.szlogic.cn\/wp-content\/uploads\/2025\/11\/faq-bg-768x512.jpg 768w, https:\/\/kaifa.szlogic.cn\/wp-content\/uploads\/2025\/11\/faq-bg-1536x1024.jpg 1536w, https:\/\/kaifa.szlogic.cn\/wp-content\/uploads\/2025\/11\/faq-bg-18x12.jpg 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-57c0b3e e-con-full e-flex e-con e-child\" data-id=\"57c0b3e\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-865e4bb e-con-full e-flex e-con e-child\" data-id=\"865e4bb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a345121 elementor-widget elementor-widget-heading\" data-id=\"a345121\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PREGUNTAS FRECUENTES DEL PRODUCTO<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05dda24 elementor-widget-tablet__width-initial elementor-widget elementor-widget-n-accordion\" data-id=\"05dda24\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Acorde\u00f3n: Abra enlaces con Enter o Espacio, cierre con Escape y navegue con las teclas de Flecha.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6150\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6150\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P1: \u00bfQu\u00e9 tipos de metales y materiales pueden analizar con precisi\u00f3n los analizadores XRF de VRAY? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#808080\" fill-opacity=\"0.5\"><\/rect><path d=\"M8.27683 15V5.98015L5.02256 9.48346L4 8.38264L9 3L14 8.38264L12.9774 9.48346L9.72317 5.98015V15L8.27683 15Z\" fill=\"#FFEB3D\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#0049C7\"><\/rect><path d=\"M9.72317 3V12.0199L12.9774 8.51654L14 9.61736L9 15L4 9.61736L5.02256 8.51654L8.27683 12.0199V3L9.72317 3Z\" fill=\"#F7F8FC\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6150\" class=\"elementor-element elementor-element-cddb96d e-con-full e-flex e-con e-child\" data-id=\"cddb96d\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6150\" class=\"elementor-element elementor-element-5dc3972 e-con-full e-flex e-con e-child\" data-id=\"5dc3972\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd8170d elementor-widget elementor-widget-text-editor\" data-id=\"fd8170d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tR: Los analizadores XRF de VRAY pueden analizar una amplia gama de metales, incluidos oro, plata, platino, paladio y metales base como cobre, n\u00edquel y zinc. Tambi\u00e9n pueden analizar aleaciones y materiales recubiertos, proporcionando resultados tanto cualitativos como cuantitativos. Los instrumentos son adecuados para aplicaciones de joyer\u00eda, miner\u00eda, reciclaje y control de calidad industrial.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf085ed elementor-widget elementor-widget-heading\" data-id=\"bf085ed\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"#\">mroe..<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6151\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6151\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P2: \u00bfQu\u00e9 tan r\u00e1pido pueden entregar resultados los analizadores XRF de VRAY para pruebas de metales preciosos? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#808080\" fill-opacity=\"0.5\"><\/rect><path d=\"M8.27683 15V5.98015L5.02256 9.48346L4 8.38264L9 3L14 8.38264L12.9774 9.48346L9.72317 5.98015V15L8.27683 15Z\" fill=\"#FFEB3D\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#0049C7\"><\/rect><path d=\"M9.72317 3V12.0199L12.9774 8.51654L14 9.61736L9 15L4 9.61736L5.02256 8.51654L8.27683 12.0199V3L9.72317 3Z\" fill=\"#F7F8FC\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6151\" class=\"elementor-element elementor-element-d220dce e-con-full e-flex e-con e-child\" data-id=\"d220dce\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6151\" class=\"elementor-element elementor-element-63c5449 e-con-full e-flex e-con e-child\" data-id=\"63c5449\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-547719c elementor-widget elementor-widget-text-editor\" data-id=\"547719c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Los analizadores XRF de VRAY proporcionan pruebas r\u00e1pidas y no destructivas, con resultados t\u00edpicamente disponibles en segundos. La velocidad exacta depende del tipo de muestra, tama\u00f1o y elementos analizados. Los modelos avanzados ofrecen programas de prueba optimizados para mediciones m\u00e1s r\u00e1pidas sin comprometer la precisi\u00f3n, siendo ideales para entornos de alto rendimiento.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6152\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6152\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P3: \u00bfRequieren los analizadores XRF de VRAY preparaci\u00f3n especial de la muestra antes de la prueba? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#808080\" fill-opacity=\"0.5\"><\/rect><path d=\"M8.27683 15V5.98015L5.02256 9.48346L4 8.38264L9 3L14 8.38264L12.9774 9.48346L9.72317 5.98015V15L8.27683 15Z\" fill=\"#FFEB3D\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#0049C7\"><\/rect><path d=\"M9.72317 3V12.0199L12.9774 8.51654L14 9.61736L9 15L4 9.61736L5.02256 8.51654L8.27683 12.0199V3L9.72317 3Z\" fill=\"#F7F8FC\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6152\" class=\"elementor-element elementor-element-1198644 e-con-full e-flex e-con e-child\" data-id=\"1198644\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6152\" class=\"elementor-element elementor-element-eb23355 e-con-full e-flex e-con e-child\" data-id=\"eb23355\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d640d88 elementor-widget elementor-widget-text-editor\" data-id=\"d640d88\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: La mayor\u00eda de los analizadores XRF de VRAY requieren preparaci\u00f3n m\u00ednima de muestras. Las muestras s\u00f3lidas, como joyas o barras de metal, pueden probarse directamente, mientras que polvos o recubrimientos pueden necesitar prensado o nivelaci\u00f3n. Un manejo adecuado de la muestra garantiza resultados precisos y minimiza los efectos de la superficie, pero los instrumentos est\u00e1n dise\u00f1ados para conveniencia y eficiencia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6153\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6153\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P4: \u00bfQu\u00e9 mantenimiento o calibraci\u00f3n se necesita para mantener la precisi\u00f3n de los analizadores XRF de VRAY? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#808080\" fill-opacity=\"0.5\"><\/rect><path d=\"M8.27683 15V5.98015L5.02256 9.48346L4 8.38264L9 3L14 8.38264L12.9774 9.48346L9.72317 5.98015V15L8.27683 15Z\" fill=\"#FFEB3D\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#0049C7\"><\/rect><path d=\"M9.72317 3V12.0199L12.9774 8.51654L14 9.61736L9 15L4 9.61736L5.02256 8.51654L8.27683 12.0199V3L9.72317 3Z\" fill=\"#F7F8FC\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6153\" class=\"elementor-element elementor-element-06f9130 e-con-full e-flex e-con e-child\" data-id=\"06f9130\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6153\" class=\"elementor-element elementor-element-ad781ef e-con-full e-flex e-con e-child\" data-id=\"ad781ef\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0084ff5 elementor-widget elementor-widget-text-editor\" data-id=\"0084ff5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Los analizadores VRAY est\u00e1n dise\u00f1ados para operaci\u00f3n de bajo mantenimiento. La calibraci\u00f3n regular con est\u00e1ndares de referencia certificados asegura la precisi\u00f3n continua. Se recomienda limpiar la ventana de la muestra y realizar actualizaciones rutinarias de software. Nuestro equipo de soporte t\u00e9cnico proporciona orientaci\u00f3n y soluci\u00f3n de problemas para mantener un rendimiento \u00f3ptimo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6154\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6154\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P5: \u00bfEs seguro operar los analizadores XRF de VRAY en un laboratorio est\u00e1ndar o entorno comercial? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#808080\" fill-opacity=\"0.5\"><\/rect><path d=\"M8.27683 15V5.98015L5.02256 9.48346L4 8.38264L9 3L14 8.38264L12.9774 9.48346L9.72317 5.98015V15L8.27683 15Z\" fill=\"#FFEB3D\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#0049C7\"><\/rect><path d=\"M9.72317 3V12.0199L12.9774 8.51654L14 9.61736L9 15L4 9.61736L5.02256 8.51654L8.27683 12.0199V3L9.72317 3Z\" fill=\"#F7F8FC\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6154\" class=\"elementor-element elementor-element-bc4fe62 e-con-full e-flex e-con e-child\" data-id=\"bc4fe62\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6154\" class=\"elementor-element elementor-element-a0d5023 e-con-full e-flex e-con e-child\" data-id=\"a0d5023\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8e441c elementor-widget elementor-widget-text-editor\" data-id=\"f8e441c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: S\u00ed, los analizadores XRF de VRAY est\u00e1n dise\u00f1ados con la seguridad en mente. Utilizan rayos X de bajo nivel y est\u00e1n equipados con blindaje y mecanismos de interbloqueo para evitar exposiciones accidentales. Cuando se operan seg\u00fan las instrucciones, cumplen con los est\u00e1ndares internacionales de seguridad, siendo seguros para laboratorios, joyer\u00edas y otros entornos comerciales.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c11a3f2 e-con-full e-flex e-con e-parent\" data-id=\"c11a3f2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-b138651 e-con-full e-flex e-con e-child\" data-id=\"b138651\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c2857dc e-con-full e-flex e-con e-child\" data-id=\"c2857dc\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-03c0f6d elementor-widget elementor-widget-heading\" data-id=\"03c0f6d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PREGUNTAS FRECUENTES DE SERVICIO AL CLIENTE DE VRAY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37687cf elementor-widget elementor-widget-n-accordion\" data-id=\"37687cf\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Acorde\u00f3n: Abra enlaces con Enter o Espacio, cierre con Escape y navegue con las teclas de Flecha.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5800\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5800\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P1: \u00bfC\u00f3mo puedo comunicarme con el servicio al cliente de VRAY para soporte t\u00e9cnico o consultas sobre productos? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#808080\" fill-opacity=\"0.5\"><\/rect><path d=\"M8.27683 15V5.98015L5.02256 9.48346L4 8.38264L9 3L14 8.38264L12.9774 9.48346L9.72317 5.98015V15L8.27683 15Z\" fill=\"#FFEB3D\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#0049C7\"><\/rect><path d=\"M9.72317 3V12.0199L12.9774 8.51654L14 9.61736L9 15L4 9.61736L5.02256 8.51654L8.27683 12.0199V3L9.72317 3Z\" fill=\"#F7F8FC\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5800\" class=\"elementor-element elementor-element-acd1859 e-con-full e-flex e-con e-child\" data-id=\"acd1859\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5800\" class=\"elementor-element elementor-element-cf2fe2a e-con-full e-flex e-con e-child\" data-id=\"cf2fe2a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6bb56c1 elementor-widget elementor-widget-text-editor\" data-id=\"6bb56c1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Puede contactar al servicio al cliente de VRAY por tel\u00e9fono, correo electr\u00f3nico o mediante el formulario de contacto en l\u00ednea de nuestro sitio web. Para casos urgentes, tambi\u00e9n ofrecemos chat en tiempo real y asistencia remota. Nuestro equipo de servicio est\u00e1 dedicado a proporcionar respuestas oportunas a todas las preguntas t\u00e9cnicas y relacionadas con productos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5801\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5801\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P2: \u00bfCu\u00e1l es el tiempo de respuesta t\u00edpico para las solicitudes al servicio al cliente de VRAY? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#808080\" fill-opacity=\"0.5\"><\/rect><path d=\"M8.27683 15V5.98015L5.02256 9.48346L4 8.38264L9 3L14 8.38264L12.9774 9.48346L9.72317 5.98015V15L8.27683 15Z\" fill=\"#FFEB3D\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#0049C7\"><\/rect><path d=\"M9.72317 3V12.0199L12.9774 8.51654L14 9.61736L9 15L4 9.61736L5.02256 8.51654L8.27683 12.0199V3L9.72317 3Z\" fill=\"#F7F8FC\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5801\" class=\"elementor-element elementor-element-b813e63 e-con-full e-flex e-con e-child\" data-id=\"b813e63\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5801\" class=\"elementor-element elementor-element-df7d6a1 e-con-full e-flex e-con e-child\" data-id=\"df7d6a1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f6c49f elementor-widget elementor-widget-text-editor\" data-id=\"9f6c49f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: VRAY garantiza un soporte r\u00e1pido y confiable. Nuestro equipo de atenci\u00f3n al cliente responde a todas las consultas en un plazo de 4 horas y asegura que los problemas se atiendan y resuelvan en un m\u00e1ximo de 24 horas. Este compromiso ayuda a minimizar el tiempo de inactividad y mantiene sus analizadores XRF y m\u00e1quinas de prueba de oro funcionando sin problemas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5802\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5802\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P3: \u00bfVRAY proporciona capacitaci\u00f3n para operar analizadores XRF y m\u00e1quinas de prueba de oro? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#808080\" fill-opacity=\"0.5\"><\/rect><path d=\"M8.27683 15V5.98015L5.02256 9.48346L4 8.38264L9 3L14 8.38264L12.9774 9.48346L9.72317 5.98015V15L8.27683 15Z\" fill=\"#FFEB3D\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#0049C7\"><\/rect><path d=\"M9.72317 3V12.0199L12.9774 8.51654L14 9.61736L9 15L4 9.61736L5.02256 8.51654L8.27683 12.0199V3L9.72317 3Z\" fill=\"#F7F8FC\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5802\" class=\"elementor-element elementor-element-2fd784d e-con-full e-flex e-con e-child\" data-id=\"2fd784d\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5802\" class=\"elementor-element elementor-element-d3cdcac e-con-full e-flex e-con e-child\" data-id=\"d3cdcac\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0274d9f elementor-widget elementor-widget-text-editor\" data-id=\"0274d9f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: S\u00ed, VRAY ofrece sesiones de capacitaci\u00f3n integrales, tanto en l\u00ednea como en el sitio, para ayudar a los usuarios a operar los instrumentos con confianza. La capacitaci\u00f3n cubre la configuraci\u00f3n, la calibraci\u00f3n, el uso diario, las pautas de seguridad y las funciones avanzadas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5803\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5803\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P4: \u00bfQu\u00e9 cobertura de garant\u00eda se incluye con los analizadores XRF de VRAY? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#808080\" fill-opacity=\"0.5\"><\/rect><path d=\"M8.27683 15V5.98015L5.02256 9.48346L4 8.38264L9 3L14 8.38264L12.9774 9.48346L9.72317 5.98015V15L8.27683 15Z\" fill=\"#FFEB3D\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#0049C7\"><\/rect><path d=\"M9.72317 3V12.0199L12.9774 8.51654L14 9.61736L9 15L4 9.61736L5.02256 8.51654L8.27683 12.0199V3L9.72317 3Z\" fill=\"#F7F8FC\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5803\" class=\"elementor-element elementor-element-4ecf6f3 e-con-full e-flex e-con e-child\" data-id=\"4ecf6f3\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5803\" class=\"elementor-element elementor-element-f269e37 e-con-full e-flex e-con e-child\" data-id=\"f269e37\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9edcc24 elementor-widget elementor-widget-text-editor\" data-id=\"9edcc24\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Todos los instrumentos VRAY incluyen garant\u00eda postventa de toda la m\u00e1quina, excluyendo da\u00f1os causados por el usuario. Nuestra garant\u00eda asegura tranquilidad y soporte confiable durante el per\u00edodo cubierto. Tambi\u00e9n est\u00e1n disponibles planes de garant\u00eda extendida para mayor protecci\u00f3n.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5804\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5804\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P5: \u00bfVRAY ofrece soluci\u00f3n de problemas remota y actualizaciones de software? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#808080\" fill-opacity=\"0.5\"><\/rect><path d=\"M8.27683 15V5.98015L5.02256 9.48346L4 8.38264L9 3L14 8.38264L12.9774 9.48346L9.72317 5.98015V15L8.27683 15Z\" fill=\"#FFEB3D\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 18 18\" fill=\"none\"><rect width=\"18\" height=\"18\" rx=\"9\" fill=\"#0049C7\"><\/rect><path d=\"M9.72317 3V12.0199L12.9774 8.51654L14 9.61736L9 15L4 9.61736L5.02256 8.51654L8.27683 12.0199V3L9.72317 3Z\" fill=\"#F7F8FC\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5804\" class=\"elementor-element elementor-element-ab967d8 e-con-full e-flex e-con e-child\" data-id=\"ab967d8\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5804\" class=\"elementor-element elementor-element-bea7811 e-con-full e-flex e-con e-child\" data-id=\"bea7811\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-869c832 elementor-widget elementor-widget-text-editor\" data-id=\"869c832\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: S\u00ed, VRAY proporciona soporte t\u00e9cnico remoto para soluci\u00f3n de problemas, diagn\u00f3stico y actualizaciones de software. Nuestros expertos pueden conectarse directamente a su sistema, identificar problemas y aplicar soluciones r\u00e1pidamente. Este servicio reduce el tiempo de inactividad y asegura que su analizador siempre funcione con las \u00faltimas funciones y mejoras.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e2faf4e e-con-full e-flex e-con e-parent\" data-id=\"e2faf4e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2198834 elementor-widget elementor-widget-html\" data-id=\"2198834\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n .e-n-accordion-item{\n     box-shadow: 0px 2px 4px 0px rgba(0, 0, 0, 0.25);\n\n }   \n    \n    \n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQS-MATERIAL ANALYSIS &amp; GOLD TESTING MACHINES QUESTIONS Find answers to common questions about VRAY material analysis and gold testing machines. This FAQ section covers topics such as operation, maintenance, accuracy, and troubleshooting, helping users quickly understand how to get the best performance from their XRF analyzers and ensure reliable, efficient testing results. PRODUCT FAQ Q1: [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10656","page","type-page","status-publish","hentry"],"blocksy_meta":{"has_hero_section":"disabled","disable_header":"yes","disable_footer":"yes","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"acf":[],"_links":{"self":[{"href":"https:\/\/kaifa.szlogic.cn\/es\/wp-json\/wp\/v2\/pages\/10656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kaifa.szlogic.cn\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kaifa.szlogic.cn\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kaifa.szlogic.cn\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kaifa.szlogic.cn\/es\/wp-json\/wp\/v2\/comments?post=10656"}],"version-history":[{"count":248,"href":"https:\/\/kaifa.szlogic.cn\/es\/wp-json\/wp\/v2\/pages\/10656\/revisions"}],"predecessor-version":[{"id":22540,"href":"https:\/\/kaifa.szlogic.cn\/es\/wp-json\/wp\/v2\/pages\/10656\/revisions\/22540"}],"wp:attachment":[{"href":"https:\/\/kaifa.szlogic.cn\/es\/wp-json\/wp\/v2\/media?parent=10656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}